1. Introduction
Muthalathat Philosophy of Beauty for Real Estate Development (website URL: https://muthalathat.com) appreciates your trust and business. We are a Saudi Arabia-based real estate development company offering digital experiences and services aligned with Vision 2030. Please read this Privacy Policy carefully. By using our website and services, you agree to the collection and use of information in accordance with this policy.
2. Data Collected
Data Storage Location
We are a Saudi Arabian company with web servers hosted locally or in GDPR-compliant jurisdictions. Hosting providers adhere to relevant data protection laws to ensure your data is securely stored.
Registration Data
If you register on our website, we collect your name, email address, and any other information you choose to provide. You may view, update, or request deletion of your data at any time. Our administrators can access this data solely for service-related purposes.
Purchase Data
To receive product support, you have to have one or more Muthalathat/Shop purchase order on our website. These purchase codes will be stored together with support expiration dates and your user data. This is required for us to provide you with downloads, product support, and other customer services.
Inquiry and Contact Form Data
Information submitted through our forms is sent to our company email (e.g., [email protected]). This data is used exclusively to follow up on your requests and is never sold or used for marketing without consent.
Comments
When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.
Analytics Data
We use services such as Google Analytics to collect anonymized usage data to improve our website performance. If you prefer, you can opt out by using Google’s opt-out tools.
Google Analytics
We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.
Our website uses cookies to enhance user experience. You can disable cookies in your browser settings if you prefer.
Case for Using Personal Information
We use your personal information in the following cases:
- Verification/identification of the user during website usage;
- Providing Technical Assistance;
- Sending updates to our users with important information to inform about news/changes;
- Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
- over our customers’ personal information;
- Customize the website to make your experience more personal and engaging;
- Guarantee overall performance and administrative functions run smoothly.
3. Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.4. Cookies
1. How We Use Personal Data We use personal data to:
Respond to inquiries and requests
Provide support and client services
Ensure website functionality and security
Improve website usability and performance
2. Embedded Content Our website may include embedded content (e.g., YouTube, Facebook). These platforms may collect data through their own cookies once you interact with the content. We encourage reviewing their respective privacy policies.
3. Data Access and Sharing Only authorized Muthalathat employees or system administrators can access your data. We do not share personal data with third parties unless required for service provision or by law.
4. Third-Party Services We may use third-party platforms (e.g., analytics providers or hosting companies). These platforms only receive necessary data and are required to comply with relevant data protection laws.
5. Data Retention We retain personal data as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. You may request deletion of your data by contacting us directly.
6. Data Security We use SSL encryption and security best practices to protect user data. In case of a data breach, affected users will be notified promptly, and necessary actions will be taken.
7. Your Data Rights You have the right to:
Access your personal data
Correct or update your data
Request data deletion (subject to legal constraints)
Withdraw consent for data usage To exercise these rights, please email: [email protected]
8. External Links Our website may link to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before sharing any information.
11. Legal Disclosure We may disclose your personal information if required by law, regulatory authorities, or to protect our legal rights. Such disclosure will always comply with applicable laws.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
Email: [email protected]
Phone: +966 (available upon request)
Address: Riyadh, Saudi Arabia
This policy is subject to updates. Last updated: July 2025.
5. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself. If you are a client with a registered account, your personal information can be accessed by:- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. Third Party Access to Your Data
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:
Envato Pty Ltd
For the purpose of validating and getting your purchase information regarding licenses for this theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: Envato Privacy Policy.
Ticksy
Ticksy provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to being set when you create a support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.
7. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. Muthalathat permits residents of the European Union to use its Service. Therefore, it is the intent of Muthalathat to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.